Refund Policy

Thank you for choosing handwritingai! We’re committed to delivering reliable handwriting tools, whether you’re recognizing handwriting from images, reading difficult doctor handwriting, or turning typed text into realistic handwritten pages. This refund policy explains how subscriptions and credits work, with full transparency.

Understanding Our Refund Policy

We aim to be transparent about how refunds work on handwritingai. Please note:

• Each recognition or generation task uses compute resources to process images or render handwritten pages.

• Credits are issued immediately after purchase or subscription activation and are reserved for your account.

Subscription Refund Guidelines

Because credits are delivered instantly and can be consumed right away, we generally cannot provide refunds for monthly or annual subscriptions. This is because:

• Credits are issued immediately when your subscription starts.

• Recognition and handwriting generation tasks incur real-time processing costs.

• We may not be able to reverse provider charges once usage has begun.

We appreciate your understanding that after credits are allocated and/or used, refunds are generally not possible.

Regarding Paid Plan Features

We continuously improve handwriting quality, recognition accuracy, and paper/style options based on user feedback.

However, dissatisfaction with paid plan features is not typically eligible for a refund because:

• Results can vary depending on input image quality, handwriting clarity, and selected settings.

• Tool capabilities evolve over time as we ship updates.

If something isn’t working as expected, please contact us. Your feedback helps us improve.

Exceptions to Our Refund Policy

While we generally follow a no-refund policy, certain exceptional cases may qualify for a refund:

• **Extended Service Disruption:** If our platform experiences continuous downtime exceeding **5 consecutive days**, you may be eligible for a **50% partial refund** of your subscription.

• **Accidental Multiple Purchases:** If you accidentally purchased multiple subscriptions within one hour, we are happy to refund the additional transactions.

Service Stability and Maintenance

handwritingai may occasionally undergo scheduled maintenance or feature upgrades to improve performance, recognition accuracy, and handwriting output quality.

Please note that updates or interruptions lasting **less than 5 days** may occur as part of regular optimization efforts. We appreciate your patience as we continue improving handwritingai.

How to Request a Refund

If you believe your case falls under the exceptions above, please contact us with the following details:

• Your registered email address

• Your order or transaction ID

• Details of your situation (e.g., extended downtime dates or duplicate purchase timestamps)

• A short explanation of your request

Send your request to:

📧 **support@handwritingai.net**

Our Commitment to You

• We will review your request carefully within **5 business days**.

• Approved refunds will be processed to your original payment method (when applicable).

• You will receive a confirmation email once your refund has been issued.