Refund Policy

Last updated: September 11, 2026

Thank you for choosing handwritingai! We’re committed to delivering reliable handwriting tools, whether you’re recognizing handwriting from images, reading difficult doctor handwriting, or turning typed text into realistic handwritten pages. This refund policy explains how paid subscriptions (Starter, Pro, Premium) and refunds work, with full transparency.

Understanding Our Refund Policy

We aim to be transparent about how refunds work on handwritingai. Please note:

• Starter, Pro, and Premium are subscriptions that unlock features instantly, such as watermark-free exports, more handwriting fonts, PDF export, higher resolutions, and a higher monthly export allowance.

• Paid access is activated immediately after checkout and remains available for the entire period you paid for.

Subscription Refund Guidelines

Because Pro features are unlocked instantly and can be used right away, we generally cannot provide refunds for monthly or annual subscriptions once the billing period has started. This is because:

• Paid access is activated the moment your payment completes.

• Exports and recognition tasks incur real processing costs from the first use.

You can cancel your subscription at any time. Cancelling stops future charges, and you keep paid access until the end of the period you already paid for.

Regarding Paid Plan Features

We continuously improve handwriting quality, recognition accuracy, and paper/style options based on user feedback.

However, dissatisfaction with paid plan features is not typically eligible for a refund because:

• Results can vary depending on input image quality, handwriting clarity, and selected settings.

• Tool capabilities evolve over time as we ship updates.

If something isn’t working as expected, please contact us. Your feedback helps us improve.

Exceptions to Our Refund Policy

While we generally follow a no-refund policy, certain exceptional cases may qualify for a refund:

• **Extended Service Disruption:** If our platform experiences continuous downtime exceeding **5 consecutive days**, you may be eligible for a **50% partial refund** of your subscription.

• **Accidental Multiple Purchases:** If you accidentally purchased multiple subscriptions within one hour, we are happy to refund the additional transactions.

Service Stability and Maintenance

handwritingai may occasionally undergo scheduled maintenance or feature upgrades to improve performance, recognition accuracy, and handwriting output quality.

Please note that updates or interruptions lasting **less than 5 days** may occur as part of regular optimization efforts. We appreciate your patience as we continue improving handwritingai.

How to Request a Refund

If you believe your case falls under the exceptions above, please contact us with the following details:

• Your registered email address

• Your order or transaction ID

• Details of your situation (e.g., extended downtime dates or duplicate purchase timestamps)

• A short explanation of your request

Send your request to:

📧 **support@handwritingai.net**

Our Commitment to You

• We will review your request carefully within **5 business days**.

• Approved refunds will be processed to your original payment method (when applicable).

• You will receive a confirmation email once your refund has been issued.